How to resolve Black login screen on windows 2003 server

How to resolve Black login screen on windows 2003 server

Symptom: When you RDP windows 2003 server it shows black screen

Cause: This issue occurs if all values under registry key "HKEY_USERS\.Default\Control Panel\Colors" are set to "0"

Resolution:

1) Login to another windows 2003 server which is working fine

2) Click Start, point to Run, type regedit in the Open box, and then click OK

3) Locate the following registry subkey:

HKEY_USERS\.Default\Control Panel\Colors

4) Right-click the Colors registry subkey, and then click Export

5) In the File name box, type a name for the file
 
6) Copy this file to server where you have issue

7) Click Start, point to Run, type regedit in the Open box, and then click OK

8) On the File menu, click Import.

9) Double-click the .reg file that you want to import

10) Quit Registry Editor, and then restart the computer

Note: Please do not import/export registry keys at the root level